Listing/Seller's Agent Interview Questions

 
To download a PDF of this table that you can print out for yourself, click here

This list of questions is by no means comprehensive, but it may serve as a jumping-off point for you in your search for a real estate agent.

Remember to ask questions and if you don’t understand, don’t sign!

Agent Name

 

Office Phone

 

Cell Phone

 

Email Address

 

Personal Website

 

Office Name

 

Address, City, State, Zip

 

Office Website

 

What is your real estate license number?

 

Number of years licensed?

 

How Long have you worked in residential real estate sales?

 

Is this your full-time job?

Newer agents tend to have more time for you. If you go with a less-experienced agent, be sure s/he has access to a competent, more experienced mentor. Talk to the competent mentor to confirm.

What designations do you hold?

Designations like GRI and CRS require agents to take additional, specialized classes.

Tell me about your real estate experience.

Let the agent talk. If s/he neglects to cover any of the questions below, ask them.

 

What separates you from your competition?

 

How long have you worked in real estate in my neighborhood?

You want someone who knows and understands your neighborhood.

How many houses in my neighborhood are on the market now?

Know your market. Go to all of the open houses in your area, get the list prices, and compare them with your house

What is the average number of days that houses in my neighborhood are on the market?

You want this number to be as low as possible.

What percentage of your listings and your company’s sold in the last 12 months?

You want a high ratio of closed sales for your area.

What was the average amount of time it took to sell those listings?

Compare the number you get from one agent   to the numbers you get from others you interview to get an indication of how well the company and the agent sells homes.

What was the average sales price?

You’re looking for a price that is close to what you believe your home is worth. Keep in mind, however, that homeowners often believe their homes are worth more than they really are.

What is your average List Price-to-Sales Price Ratio? What is your company’s?

Competent agents and brokerage houses keep stats on their performance. You want your listing agent to be skilled in negotiating sales prices that are very close to the original list prices.

 

You want the final sales prices of homes the agent has sold to be close to the initial asking prices to know how skilled your agent is at pricing homes and marketing them.

 

In other words, you want your listing agent’s and his/her brokerage’s ratio to be very close to 100%. A significant difference between original list prices and actual sales prices means you should take a careful look at the list price your agent wants to attach to your house (it may be too high).

How many homes do you have in escrow at the moment?

 

How many of those homes are foreclosures? How long did it take you to sell them?

 

How many of your home sales fell out of escrow this year? Last year? Why?

The last thing you want in a buyer’s market is to open escrow and then have your house fall out of it. If your house falls out of escrow, your house will be viewed as damaged goods by potential buyers, and you will be lucky to get a full-price or close-to-full price offer again.

When we open escrow, I may want to close at a title company of my choice rather than one affiliated with your brokerage company. Is that a problem?

Agents have “affiliated” home inspectors, mortgage brokers, title companies, etc. “Affiliated” could mean that the agent or the brokerage gets compensated when you use one of their affiliates. You may be paying a premium for the service or get a discount, so ask questions.

What kind of support and supervision does your brokerage office provide to you?

Look for answers like mentoring programs, in-house support staff, access to a real estate attorney, etc.

How will you sell my house?

Let your agent talk. If s/he neglects to cover any of the questions below, ask them.

Where will you advertise my house and how often?

 

On what websites will you list my house?

 

Will you take interior and exterior photographs of my house and post them on the internet and MLS? Virtual tour?

 

Will you do a comparative market analysis?

Get copies of the comps.

Will you create a marketing flyer?

Tell your agent you want to approve it and the MLS listing. It is good to double check the info. No one knows your house better than you. Be sure to get a copy of the flyer.

Will you list my house on the MLS?

Be sure to have your Agent send you an electronic link to your MLS listing

How frequently will you hold Broker’s Caravans and Open Houses?

A Broker’s Caravan is like an open house for agents and realtors. In Los Angeles, these are usually held on Tuesdays from 11:00 am to 2:00pm. Real estate professionals view your house during this time so they can decide which buyers they want to show it to.

What else will you do to sell my house?

 

How will you arrive at a price for my house?

 

What do you think my house is worth?

 

I would like to review the Agency Disclosure, Listing Agreement, and Seller Disclosures while I am deciding to hire you or not.

Good real estate agents will make these available to you well before deciding to sign them. 

What is the length of your listing contract?

Remember to share your foreclosure status.

If I am unhappy with our arrangement, can I cancel the listing agreement? How? Has anyone ever cancelled a listing agreement with you? Why?

Note the reasons you can cancel in writing in the contract.

What is the total sales commission I will have to pay?

 

I am facing foreclosure and have no equity in my house. Will you reduce your commission?

 

Will you accept a lower commission if I do some of the work you would normally do, such as providing photography, producing flyers, or handling open houses?

 

If you accept a lower commission, what effect will that have on the commission to the buyer’s agent? What affect will that have on selling my house quickly?

 

Will you represent me exclusively or will you also represent the buyer?

Have your agent describe the agency relationship to you and the rights of you and the buyer.

How will you keep me informed about the progress of my transaction and how frequently?

 

Please provide me with three recent references I can call with questions about working with you.

Make sure the references you get are not relatives and close friends of the agent you’re interviewing.

 

Ask references if they would work with the agent again and if they were pleased with the communication style, follow-up and work ethic of the agent.

What else should I be asking you?

 

If you are selling your existing house and buying a another one
at the same time, ask these questions:

Do you have experience with simultaneous buying/selling transactions?

 

Do you have any leads on reasonably priced bridge loans?

 


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